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Australia's travel insurance specialist

1300 550 396
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  1. InsureandGo Australia
  2. Covid-19 Benefits FAQs
  3. Covid-19 Benefits FAQ's




Click to view the PDS

Covid-19 Benefits FAQ's

  • If my travel companion/relative catches (either travelling or non-travelling) COVID-19 would I be covered to cancel prior to departure?
  • Can I be covered if I am tested positive for COVID-19 after buying my policy? What do I need to provide to InsureandGo for making my claim?
  • Am I covered if I’m diagnosed with COVID-19 and need to cancel my trip?
  • Am I covered if I am considered a close contact and I have to isolate before my trip?
  • Am I covered if an activity or tour provider needs to cancel our trip because of a case of Covid-19?
  • Am I covered if my airline refuses to let me board my flight?
  • Am I covered if I have to cancel my holiday or return to Australia due to a border closure?
  • Am I covered if I have to quarantine as a result of catching Covid-19 while overseas?
  • What should I do if I get Covid-19 before or during my trip?
  • What benefits are included in your Covid-19 travel insurance benefits?
  • Am I covered if I have to cancel my trip because I got Covid-19?
  • Do you offer Covid-19 travel insurance?
  • Am I covered if I get Covid-19 while travelling?
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© 2021 Mapfre Insurance Services Australia Pty Ltd

This insurance is underwritten by Mitsui Sumitomo Insurance Company Limited (Mitsui Sumitomo), ABN 49 000 525 637, AFSL 240816. Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Mapfre Australia), trading as InsureandGo and other brands, is an Authorised Representative appointed by Mitsui Sumitomo to distribute and administer this insurance product. Mitsui Sumitomo also engages Mapfre Australia to provide claims handling services in relation to this insurance product.

* The product information contained on this website is a brief summary only. For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Product Disclosure Stateme.