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Insure and Go Australia

Australia's travel insurance specialist

1300 550 396
Opening Hours
Monday – Thursday 8.30am – 7pm (AEST)
Friday 8.30am – 6pm (AEST)
Saturday 9am – 5pm (AEST)
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  1. InsureandGo Australia Support Home
  2. Common FAQs
  3. FAQs




FAQs

  • In what circumstances I can cancel the policy?
  • How many children can I insure on my travel insurance policy?
  • Can we all travel independently on an Annual Multi Trip policy?
  • How many times can I go away if I have an Annual Multi Trip policy?
  • What do I need to take on holiday with me?
  • When will my documents arrive through the post?
  • I've lost my documents. How do I retrieve them?
  • The travel agent/tour operator/airline company that I booked with has gone into administration. What should I do?
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© 2016 Insure & Go Insurance Services USA Corp. All rights reserved

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

* The product information contained on this website is a brief summary only. For full details of the benefits, terms and conditions and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to acquire the product.