FAQs

• How can we help you if you are experiencing vulnerability?
• How do you cover kids?
• How do you solve disputes?
• In what circumstances I can cancel the policy?
• How many children can I insure on my travel insurance policy?
• Can we all travel independently on an Annual Multi Trip policy?
• How many times can I go away if I have an Annual Multi Trip policy?
• What do I need to take on holiday with me?
• When will my documents arrive through the post?
• I've lost my documents. How do I retrieve them?
• The travel agent/tour operator/airline company that I booked with has gone into administration. What should I do?