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Insure and Go Australia

Australia's travel insurance specialist

1300 550 396
Opening Hours
Monday – Thursday 8.30am – 7pm (AEST)
Friday 8.30am – 6pm (AEST)
Saturday 9am – 5pm (AEST)
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  1. InsureandGo Australia Support Home
  2. Making a claim
  3. FAQs




FAQs

  • ? How do I make a claim?
  • How do you cover curtailment?
  • Where to find claim form for loss of personal effects?
  • Where to find exchange rate for particular currency?
  • Do you cover cancellations due to relatives health condition?
  • Do you provide cover for delayed inbound flights?
  • How does rental vehicle excess cover works?
  • I don't have receipts for my personal items. Can I still make a claim?
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© 2016 Insure & Go Insurance Services USA Corp. All rights reserved

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

* The product information contained on this website is a brief summary only. For full details of the benefits, terms and conditions and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to acquire the product.