Can I change my policy?



If you have purchased a travel insurance policy^ from InsureandGo and you feel that is no longer suitable, or you have noticed an error with your insurance, please contact us as soon as possible. Our customers have a 14-day cooling off period, so you can cancel your policy^, get a full refund or choose a better policy to suit your needs within this period.

Please be aware that the cooling-off period does not apply if you have already traveled or made a claim on your policy^.

If you cancel after this 14 days period, we will refund you a proportion of the premium for the outstanding period of cover less any government charges and taxes that we cannot recover.