Can I change my policy?

If you have purchased a travel insurance policy from InsureandGo and you feel that is no longer suitable, or you have noticed an error with your insurance, please contact us as soon as possible. Our customers have a 14-day cooling off period, so you can cancel your policy, get a full refund or choose a better policy to suit your needs within this period.

Please be aware that the cooling-off period does not apply if you have already traveled or made a claim on your policy. After the 14 days cooling off period, we will not be able to cancel the policy but to discuss other options, please contact our customer service team.