What is a pre-existing medical condition?

A pre-existing medical condition is any condition for which you have received medical advice, treatment or medication for in the last 5 years. If the condition was diagnosed more than 5 years ago but you are still seeking medical advice, treatments, medications, follow ups or check-ups, it is still considered a pre-existing condition.

You must inform InsureandGo of any pre-existing medical conditions you have before purchasing insurance. To do so, you can use our quick and easy online medical screening system by following the online process. Alternatively, you can complete the medical assessment over the phone with our Customer Services Team on: 1300 552 701