Who do I contact in the event of an emergency?



Please contact us on +612 9333 3999 from anywhere in the world. InsureandGo is part of the Europ Assistance Group. Europ Assistance has a global presence in more than 200 countries, with a network of more than 750,000 assistance providers averaging 10 million assistance interventions every year. In 2019 alone, Europ Assistance helped 1.2 million travellers worldwide. The customer is the absolute focus for Europ Assistance and this is summed up in its motto: “You live, we care”. In serious emergency situations, customers know they can find comfort and empathy in Europ Assistance, an immediate global response, with reliability and efficiency.