What is an excess?

If an excess applies to a claim it means that you need to pay the stated amount towards the claim. For example, if you have a covered claim for $500 and an excess of $100 applies to the cover you are claiming under, you will only receive $400 in settlement of the claim. Excesses only apply to certain sections of the InsureandGo Travel Insurance policies, as set out in the relevant Policy Wording’s Table of Benefits. Our standard excess amount is $100 but you can choose to remove or double this amount through the purchase process.