Am I covered for a mount agung volcano eruption in Bali?



Your potential coverage for claims relating to Mount Agung will depend on the date and time at which you purchased your policy, and whether you purchased natural disaster cover as an add on to your policy.

  • If you purchased your policy after 8:00pm (AEST) on 8th June 2018 you are not covered for claims arising from Mount Agung, even if you purchased natural disaster cover as an add on to your policy.
  • If you purchased your policy between 7:30pm (AEST) on 6th June 2018, and 8:00pm (AEST) on 8th June 2018you are covered for claims arising from Mount Agung, provided that you purchased natural disaster cover as an add on to your policy.
  • If you purchased your policy between 8:20pm (AEST) on 20th September 2017 and 7:30pm (AEST) on 31st October 2017, or between 7:30am (AEST) on 22nd November 2017 and 7:30pm (AEST) on 6th June 2018, you are not covered for any claims arising from Mount Agung, even if you purchased natural disaster cover as an add on to your policy.

Please note: medical expenses incurred due to natural disasters are automatically covered in all international policies, without having to purchase the natural disaster cover option.