What is the eligibility criteria to purchase the policy?

To be eligible for insurance with us you must be a permanent resident or citizen of Australia departing from Australia. The cover is also available to non-permanent residents who have a valid Medicare, Private Health Fund or Overseas Student Travel Insurance. In order to offer non-permanent residents coverage journeys must start from and return to Australia.  Make sure you buy your policy before you start your trip, If you buy it after you’ve left policy will be invalid. Please refer to Page 5 of the attached Product Disclosure Statement for further information regarding our eligibility requirements.