What is the eligibility criteria to purchase the policy?

To be eligible for insurance with us you must be a permanent resident or citizen of Australia departing from Australia. The cover is also available to non-permanent residents who have a valid Medicare, Private Health Fund or Overseas Student Travel Insurance. In order to offer non-permanent residents coverage journeys must start from and return to Australia.  Make sure you buy your policy^ before you start your trip. If you buy after you’ve left it will be invalid. Please refer to Page 5 of the attached Product Disclosure Statement for further information regarding our eligibility requirements.